The Travel Experience That Wasn't Fun at All

I had boarded the bus from Swargate (Pune) bus stop on 24th February, at 10pm. While boarding the bus, I had put my luggage in the lower dickey of the bus.

While deboarding at Majestic bus station (Bangalore) next morning, I realized that my luggage was missing. There were three different passengers whose luggage went missing at the same time. The bus crew apparently had no clue about the missing item.

When we went to the KSRTC office to complaint against this careless behavior, KSRTC decided to not take any responsibility and put the entire blame only on the crew of the bus (3 drivers). Well, this was probably the most disappointing part of the incident. When booking a bus, I never book it because xyz driver would be driving the bus...I book it because of the brand name of KSRTC! And that very name denying to take responsibility and blaming it all on the crew was not at all acceptable.

We tried lodging an official police complaint, but only to realize that there is going to be no good coming out of it. Police gave us clear indication that they won't put much effort searching for 3 missing bags. The only outcome of it would be that the drivers would lose their jobs. The police suggested us to take some compensation from the drivers and not file an official FIR. Well, we all know how our legal system works...so no surprise.

I don't expect to get my bag back...just like I don't believe in miracles or magics but the one lesson definitely learnt is never to travel via KSRTC again. I am saying similar incidences couldn't happen with another travel agent, but the fact that KSRTC cares least about their crew as well as their passengers is enough for me to not trust that brand any more!

Details of missing items:

* 1 white color duffle bag (adidas brand), with 5 shirts, 3 pair of denims, a few Tshirts, 2 pair of shoes and 3 PS3 gaming controllers.

Passenger and bus details:

* Seat # : 36
* Luggage tag # : 067481
* Bus # : KA 57 F-890

Comments

Quarantining Alone - A Once in a Lifetime Opportunity

This Covid-19 virus has turned the entire world upside down. It has broken a lot of older habits and set a lot of new normals. Towards the early days of this lockdown, I had written a blog - An Extrovert in Isolation . The early lockdown days were extremely difficult for me. That was the phase of breaking old habits. An extrovert by nature, couldn't accept the sudden change of being locked alone inside my house. I am writing this blog again after being locked at home for more than 100 days now. Most of the older habits are broken by now. A few new habits have become a part of my new normal. What seemed to have been painful 100 days back has now turned to be blissful. Here, I am sharing my story of how quarantining alone has ended up being the greatest opportunity and a huge transformation in my life. I have been struggling for years to fix my sleep patterns. Going to bed late and waking up late had been a habit for a really long time. My struggles to change this habit had...

RASCI model - the responsibility assignment matrix

In the last few days, both at my workplace as well as while dealing with a few activities around me, I have realized the importance of implementing a better responsibility assignment matrix, to get things done in a less messed up way. A few months back, during some random conversation, a friend of mine had introduced me to the RASCI model, one of the responsibility assignment matrices. Wikipedia says that the responsibility assignment matrix 'describes the participation by various roles in completing tasks or deliverables for a project or business process.' In simple words, for any project, if we can divide each person's role and responsibility, it not only ensures a better end product, but also saves the time, otherwise lost in discussions (which organizations like to call as meetings). A RASCI implementation ensures that each person is responsible for only and only the task assigned to him (or her) and will not need to interfere with another person's task, un...

A lot can happen over coffee....only if you are allowed to sit at a CCD outlet!

Cafe Coffee Day is no more a new name for the youngsters in India. For a warm cup of coffee at an affordable price, thats where we generally go to! But more than the cup of coffee, its the atmosphere of Café Coffee Days which attracts all of us. An informal setup...good beverage and snacks...soothing music (most of the time)...complimentary wi-fi (at many outlets)...well, CCD always had a lot to offer its customers. Photo source - https://www.zomato.com/pune/cafe-coffee-day-2-koregaon-park For Siddhartha, coffee always used to be an experience to be offered...not just beans to be grown. I have had my job interview conducted at a CCD outlet. I have hosted and attended several community meetups at different CCD outlets across the country. I have even had my coffee dates at CCDs. Well, truely, a lot has happened in my life over coffee...at different CCD outlets. Once, Siddhartha himself had spent his new year's eve, serving customers at a Café Coffee Day (CCD) outlet near C...

Priyanka's Scrapbook

Search This Blog